Welcome to our fitness community! To ensure a seamless class booking experience, please review the following guidelines:
- All classes can be easily booked using our members DF APP or Online Portal.
- For help and instructions, please contact our reception team or click here.
- Members are able to book classes up to 7 days in advance from the end time of the class.
- When a class reaches full capacity, members have the option to join a waiting list.
- You will be promptly notified via email and push notifications on the DF APP as soon as a spot becomes available.
- This operates on a first-come, first-served basis, so act quickly to secure your spot.
- We operate a strict 3-hour cancellation window.
- If your plans change, please remember to cancel your booking within this timeframe to give others the opportunity to attend.
- In our commitment to fairness and responsible booking behaviour, we have implemented a three-strike system.
- If a member fails to cancel their booking within the 3-hour window three times within the same month, they will face a temporary ban from using the booking system for a week.
- It’s important to note that classes may be subject to cancellation and removal from the timetable if there are fewer than 6 members booked within 12 hours of the class start time.
- Rest assured, affected members will receive prompt notification via DF APP and email in such cases.more help